I do not live in the UK. Can I order cards?
Unfortunately, we are currently unable to deliver to addresses outside of the United Kingdom.
Where can I order cards?
You can order your cards on this website or by calling 01227 811 658. Unfortunately, we are currently unable to accept orders by post and cards are not available in shops or stores.
How can I pay for my cards?
We accept payment via all major credit/debit cards either online or over the phone. Unfortunately, we are currently unable to accept cheques or any other payment methods.
How long will my order take to arrive?
Please allow 3–5 working days for delivery. During particularly busy periods, delivery may take up to 14 days, so we recommend ordering in good time for Christmas.
What message is printed inside the cards?
Each card contains one of two greetings:
The message included inside each design is shown on the product page, so you can check this before placing your order.
Does the Ramblers logo appear on the cards?
Our logo is featured on the back of each card with our web address and charity numbers, so your recipient will know that you are supporting our vital work.
Where are the cards designed and printed?
All cards and envelopes are designed and printed in Kent by Impress Publishing.
What are the cards made from?
Cards are printed on premium quality, bright white, heavyweight coated smooth FSC certified board. They measure 126mm x 126mm and are supplied with 100 gsm white FSC envelopes. All cards are fully recyclable including the envelopes and the packaging they arrive in.
Are the cards available as mixed packs?
Our Christmas cards are sold in single-design packs of 10 with white envelopes.
How will buying Christmas help the Ramblers?
The Ramblers will retain over 80% of the sale value to help protect paths and access to nature.
My order hasn’t arrived. What should I do?
If your order has not arrived within the expected delivery timeframe, please contact the Impress Publishing Customer care team. Email: customercare@impresspublishing.co.uk or call: 01227 811 614.
What should I do if my order arrives damaged or something is missing?
If your cards arrive damaged, are faulty, or something is missing from your order, please contact the Impress Publishing customer care team as soon as possible. Email: customercare@impresspublishing.co.uk or call: 01227 811 614. If your item is damaged or faulty, a refund or replacement will be arranged where appropriate, and any delivery or return costs will be covered. For full details on returns, please see our Refund Policy.
Postage cost depends on the value of your order and what you are ordering. For example, if you are buying 5 or more packs of Christmas cards (i.e. at cost of £18.75 or more) then delivery is free. If your order comes to less than £18.75, then a £3.75 postage and packaging fee will apply. Donations are not included towards the value of order.
The postage cost varies upon the value of your order. Some items may be excluded from the postage cost.
| Order Value | Postage Cost |
|---|---|
| £0.00 - £18.74 | £3.75 |
| £18.75 + | £0.00 |
Please note that the table above is for orders within the United Kingdom. If you are ordering from outside the UK the postage cost will be calculated using the delivery country and the weight of the order. Unfortunately overseas orders with a weight of over 4kg cannot be placed online.
When you order online all payments are taken via Cardnet. You can pay using all major credit/debit cards.
Please see our Refund Policy.